PRINCIPLES OF SERVICE

Aero’ s main goal is to serve and secure the customer during the flight in best ways possible -friendly, professionally, respectfully and safely. We are provided with the best training and knowledge of high quality cabin service and safety regulations. We carry this out successfully in our everyday work in the cabin.

We have to consider all contacts with the customers as a part of a never-ending learning process. We face challenges every day set by our colleagues, passengers and other co-workers. Overcoming these challenges help us to develop our skills and aptitude for better service even further. Our professionalism benefits the customer and Aero Airlines as well.

Meri Liukas
Director of Cabin Operations

Читайте также  TALLINN (TLL)

admin